Returns & Exchanges Policy – FloralWomens.com
1. Return Eligibility
We accept returns within 30 days of delivery for:
- Unworn, unwashed clothing with tags attached
- Items in original condition with packaging
- Non-final sale merchandise
2. How to Return
Simple 3-step process:
- Log in to your FloralWomens.com account
- Generate return label under “Order History”
- Ship within 14 days of request
3. Refund Processing
- 5-7 business days after we receive items
- Original payment method credited
- $6.95 return fee deducted (US orders)
- Free returns for store credit
4. Non-Returnable Items
- Final sale items (marked during checkout)
- Intimate apparel/swimwear (hygiene reasons)
- Accessories without original packaging
- Gift cards
5. Damaged/Defective Items
Contact us within 72 hours with:
- Photos of the issue
- Order number
- We’ll provide return solutions
6. Exchanges
Currently offer:
- Refund + repurchase system
- Price adjustments within 7 days
7. International Returns
- Customer pays return shipping
- Original shipping costs non-refundable
- Duties/taxes not included in refund
8. Store Credit Benefits
Choose store credit for:
- 15% bonus on return value
- No return fees
- Instant digital credit
9. Holiday Policy
Extended returns until January 31 for purchases made:
- November 1 – December 31
Need help? Visit FloralWomens.com/contact
Policy updated: [Month/Year]
Note: We recommend trying items at home while keeping all tags attached. Final sale items are clearly marked during checkout.